FAQ

Frequently Asked Questions and Answers

    게시판 목록
    Cancellations/ Refunds/ ReturnsReturn address : 526, Nonhyeon-ro, Gangnam-gu, Seoul, Korea
    2016-12-05
    Customer Service10% of your purchases will be accumulated in your member account as points and it will be available to use 7 days after your shipment arrives.
    2016-10-27
    Customer ServiceThese points are only given to purchases made by members.
    2016-10-27
    Cancellations/ Refunds/ ReturnsCancellations will not be accepted once your order status says [Shipping in process].
    2016-10-27
    Cancellations/ Refunds/ ReturnsCustomers have up to 7 days to ask for a refund or return from the date of receiving. Requests after 7 days will not be accepted.
    2016-10-27
    Cancellations/ Refunds/ ReturnsPlease note that all items that are sent without a return request will be sent back.
    2016-10-27
    Cancellations/ Refunds/ ReturnsShould the product is damaged by the customer, opened and used and loses its value due to lapse of time, exchange, return or refund will not be available.
    2016-10-27
    ShippingJayjuncosmetic safely delivers your orders through EMS.
    2016-10-27
    ShippingDepending on local conditions, taxes may be placed on large purchases.
    2016-10-27
    ShippingShipping fee is automatically set based on the standard rate chart and will be added to your payment.
    2016-10-27
    ShippingDelivery will take 3 to 7 days after the order has shipped.
    2016-10-27
    Order/PaymentMembership is not required to place an order.
    2016-10-27
    Order/PaymentAll products are listed and purchased in US dollars
    2016-10-27
    Order/PaymentAn order cannot be modified once it has been made and if the order has not been sent, please cancel your order and place a new one.
    2016-10-27
    Order/PaymentThe detail of an order is available in pages [ORDER] or [MY PAGE].
    2016-10-27
    게시판 목록
    Write