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FAQ

Frequently Asked Questions and Answers

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No. Category Title Posted by Date View Rocommend Rate
Notice Cancellations/ Refunds/ Returns Return address : 526, Nonhyeon-ro, Gangnam-gu, Seoul, Korea Jayjun Cosmetic 2016-12-05 13:31:12 216 6 0points
Notice Customer Service 10% of your purchases will be accumulated in your member account as points and it will be available to use 7 days after your shipment arrives. Jayjun Cosmetic 2016-10-27 11:44:23 224 6 0points
Notice Customer Service These points are only given to purchases made by members. Jayjun Cosmetic 2016-10-27 11:44:09 223 5 0points
Notice Cancellations/ Refunds/ Returns Cancellations will not be accepted once your order status says [Shipping in process]. Jayjun Cosmetic 2016-10-27 11:43:43 209 6 0points
Notice Cancellations/ Refunds/ Returns Customers have up to 7 days to ask for a refund or return from the date of receiving. Requests after 7 days will not be accepted. Jayjun Cosmetic 2016-10-27 11:43:28 201 5 0points
Notice Cancellations/ Refunds/ Returns Please note that all items that are sent without a return request will be sent back. Jayjun Cosmetic 2016-10-27 11:43:13 203 4 0points
Notice Cancellations/ Refunds/ Returns Should the product is damaged by the customer, opened and used and loses its value due to lapse of time, exchange, return or refund will not be available. Jayjun Cosmetic 2016-10-27 11:42:57 215 5 0points
Notice Shipping Jayjuncosmetic safely delivers your orders through EMS. Jayjun Cosmetic 2016-10-27 11:42:36 206 7 0points
Notice Shipping Depending on local conditions, taxes may be placed on large purchases. Jayjun Cosmetic 2016-10-27 11:42:21 201 6 0points
Notice Shipping Shipping fee is automatically set based on the standard rate chart and will be added to your payment. Jayjun Cosmetic 2016-10-27 11:42:01 205 8 0points
Notice Shipping Delivery will take 3 to 7 days after the order has shipped. Jayjun Cosmetic 2016-10-27 11:33:23 199 11 0points
Notice Order/Payment Membership is not required to place an order. Jayjun Cosmetic 2016-10-27 11:11:56 199 6 0points
Notice Order/Payment All products are listed and purchased in US dollars Jayjun Cosmetic 2016-10-27 11:11:22 189 6 0points
Notice Order/Payment An order cannot be modified once it has been made and if the order has not been sent, please cancel your order and place a new one. Jayjun Cosmetic 2016-10-27 11:11:02 218 7 0points
Notice Order/Payment The detail of an order is available in pages [ORDER] or [MY PAGE]. Jayjun Cosmetic 2016-10-27 11:05:56 193 8 0points

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